Shipping Information

ORDER-DISPATCH PERIOD

All orders are prepared from our warehouse located in Miami- FL and dispatched within 24 hours from Monday - Friday 9am - 5pm EST (may vary during promotions and the holiday season).

We use the world leading carriers to deliver our orders and you can choose the best one that match for your area.


SHIPPING RATES

The shipping cost is calculated automatically during checkout according to your location, weight, and size of your order.


FREE SHIPPING

Standard free shipping in the US on orders over $200.00 (only available for retail consumers).


INTERNATIONAL ORDERS

We ship worldwide, please, select your region.

We are divided in three major geographical areas:

Brazil | Head Quarter | www.atama.com.br

Europe | Exclusive Distributor | www.atamaeurope.com

North America | Exclusive Distributor | www.atamausa.com

Duties and taxes can be charged by your country on international orders. Customers are responsible for them.


REJECTED/UNDELIVERED PACKAGES

Rejected and undelivered packages are returned to our warehouse. If you'd like us to resend your package, a new shipping fee will apply. If we don't hear from you again, we treat the order as cancelled and refund the money minus the initial shipping cost.


PLEASE NOTE

Work Days are Monday thru Friday not including Bank Holidays

Our couriers endeavor to deliver on time, but adverse weather conditions may cause delays.

In the unlikely event that an item is out of stock, we will notify you by email of any expected delay and offer an alternative or refund.

For any questions about delivery that are not answered on this page, please contact us.